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COVID-19 SECURITY MEASURES

By | 5 May, 2020 | 0 comments

We have developed  and we constantly revise strict security measures and new protocols that allow us to offer a service with the maximum guarantees. Entities that advise us and endorse our procedures in the current health emergency:

 

– GESEME

– GREMIO

– ICTE 

– ITH 

– CEHAT 

 

1. PHYSICAL MEASURES

 

– Temperature control elements at the hotel entrances.

– Control, renovation and disinfection of the hotel air circuit

– Disinfection of workplaces and access areas for clients and workers

– Distribution to staff and in community areas of personal disinfection items

 

2. PREVENTION OF OCCUPATIONAL RISKS

 

– An initial review of protocols established has be carried out with GESEME, in addition to training on work risk prevention against exposure to COVID-19 (SARS – CoV – 2) which all our employees have attended. 

 

3. TRACEABILITY AND MONITORING OF ALL MEASURES AND ACTIONS

 

All the actions are documented in order to guarantee the correct application. The cleaning and disinfection procedures are recorded. Several actions are taken to control by technical means the disinfection of the climate systems, air renewal, AFS and ACS, as well as the access of internal and external personnel and goods entrance.

 

4. COMMUNICATION

 

The measures taken as well as the safety instructions are communicated by different means to both clients and workers.

 

Individual protection measures:

– Masks

– Gloves

– Disinfectant cleaning gel 

 

Collective protection measures:

– Disinfection of open passageways and common areas

– Disinfection of rooms after every guest departure

– Continuous disinfection of elevator cabins and other items that are handled regularly by different users

– Installation of protection screens at critical points

– Adaptation of the buffet breakfast service 

-Gastronomic offer adapted in bars and restaurants

-Minibars and coffee makers out of service in all rooms

– Rigorous compliance with the safety distances established in all areas

– Signpost steps in waiting areas to keep distances

– Regulate the use of changing rooms, offices and staff dining area

– Regulate the use of elevators with new capacity signage

– Establish new capacity with informative signs

– Extreme cleaning in risk areas, especially toilets

 

Access control:

– Control and register staff temperature before entering the hotel.

– External personnel access restricted to essential activities only

– Unloading goods at the dock by the hotel staff and proceeding to disinfection prior to being transferred to final destination in the hotel.

– We have installed a shoe soles disinfecting mat on the main access door

– We have installed hydroalcoholic gel dispensers at the main access door and at the access to all common areas.

– Control and register guests temperature before entering the hotel

 

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